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2007 NAMMU AWARDS HIGHLIGHTS

Design Exchange – November 7th, 2007

  

 

2007 NAMMU AWARDS DEDICATED TO RICH RICHARDSON

A standing ovation greeted the announcement that this year’s BEST OF MAIL awards were being dedicated to the memory of Rich Richardson, whose accomplishments for the direct marketing industry in Canada qualify him as a legend, a builder and enabler of this community. Richardson was also honored with the 2007 NAMMU Lifetime Achievement Award.

 

BOS TAKES TOP HONORS

The theme of international espionage was so successful for “Operation Switchpoint”, the judges awarded this campaign for Syngenta Crop Protection Canada, Inc., the NAMMU Transaction Mail – Lettermail Award.  Bos’ delivery of a truly brilliant, simple, effective direct mail piece, amazes with sheer creative force – and outstanding results – also earning it the 2007 top honors: BEST OF THE BEST. Sponsored by Canada Post Corporation, this top NAMMU award was presented to the Bos team by Peter Melanson, President, Transaction Mail.

 

CARMEN TOTH: FIRST RECIPIENT OF DAVE TAYLOR AWARD

Frozen doesn’t have to be a bad word: and Carmen Toth, Rapp Collins, a division of DDB Canada, and the first winner of the DAVE TAYLOR AWARD FOR COPYWRITING EXCELLENCE, sponsored by TCP Integrated Marketing, proved it. The Unilever Canada, Knorr Frozen Launch direct mail campaign, hit the podium twice, the first for the NAMMU Addressed Admail, BTC, Packaged Goods Award. The smart, engaging play on words, then convinced the special panel of copywriting judges, that Carmen Toth was their first pick for the new copywriting award.

 

PROXIMITY TEAM NAMED 2007 ALL STARS

The Shaw  NFL Sunday Ticket Mailer, Shaw Communications, by Proximity Canada, earned two NAMMU’s for a campaign that clearly scored a touchdown with fans, and the judges! With this campaign, Proximity managed to excite armchair football fans to sign up for pay-per-view games, well exceeding all campaign objectives, capturing the NAMMU Addressed Admail Award, BTC, Communications. The NAMMU judges then decided this campaign demonstrated a truly effective collaboration of groups working smoothly together, and awarded it the 2007 ALL STAR TEAM AWARD: Creative, Strategy, Production: Proximity Canada; Data: Shaw Communications; Mail Component Manufacturers: Sundog Printing; Value Add Mailer: Sundog Printing.

 

DOMTAR, PITNEY BOWES AND TELUS WIN FIRST NAMMU ENVIRONMENTAL AWARDS

The NAMMU Environmental Awards recognize values, leadership, innovation and results achieved in making the mailing industry as environmentally friendly as possible. NAMMU proudly recognizes those who enable the success of great mail campaigns because of their earth-friendly and outstanding environmental initiatives and practices.

 

The 2007 NAMMU Environmental Award winner for INNOVATION, is Domtar Corporation for Domtar EarthChoice- high quality paper with a conscience.

 

The 2007 NAMMU Environmental Award winner for BEST MANAGEMENT PRACTICES, is Pitney Bowes of Canada for Pitney Bowes Go Green Program – Reuse, Remanufacture, Recycle.

 

The 2007 NAMMU Environmental Award for DIRECT MAIL CAMPAIGN – BTC, is TELUS Corporation Tree Planting Initiative, BIMM Communications Group.

 

MOST CREATIVE USE OF AN ENVELOPE

TELUS Corporation and AMW Direct & Interactive scored high marks with the judges for their Wireless Field

Ticketing campaign, taking first prize with the NAMMU Addressed Admail Award, BTB, Information Technology.

This interactive invitation reinforced the TELUS “future is friendly” branding, and won the NAMMU Brand

Reinforcement Award. The eye-catching, telescopic mailer clearly made an impact on its energy sector target

market, and the NAMMU judges, taking home the DMAT sponsored NAMMU Most Creative Use of an Envelope

Award.

 

 

The complete listing of the 2007 NAMMU Award Winners will be available at www.nammu.org along with the

PartyAlbum.

 

More information about the NAMMU Awards: media@nammu.org

 

MONDAY OCTOBER 22nd, 2007

2008 RATE CASE +

 

BACKGROUND
The first collaborative national rate case forum in September 2006 between Canada Post and the mailing industry was deemed an unqualified success by participants, and set the stage for continuing the approach in subsequent years. No major changes to the format were made for the September 19th, 2007 forum, except for the segment hosting by the new NAMMU Council structure. The pre-work done by Council Chairs with their interested constituency(ies) on a national level, grouped and prioritized issues for review with Canada Post product specialists, and enabled strong focus to be held throughout the discussions. This method also ensured follow-through on outstanding issues by Council Chairs. Read more about NAMMU Councils, click here:


NEW
Following are highlights of each meeting segment. Dialogue/work is ongoing and members are invited to contact the specific Council Chair or executive@nammu.org.

 

Overview 2008 Rate Case +
NAMMU President, Kathleen Rowe, highlighted several key points that, when implemented, would have positive impact for the mailing industry. She thanked the 2007 Corporate Sponsors not only for their significant dollar support, but also for their dedication to “getting it right.” “When we get it right, we build our industry, we build our businesses, we grow profitable volumes for Canada Post. It’s in our mutual self-interest to plan together, the objective of this forum. We want to keep the medium of mail exciting, cutting edge, relevant, and economically sustainable.” In her 2007 Progress Report delivered at this session, the President included these comments:

bullet

The Canada Post annual report format is improving for readers. Improvements noted: Clear by product line, clear in strategic direction, clear about capital investment plans, enabling the reader to understand the perspective taken, whether they agree/ disagree with direction. At the CPC Annual Meeting in St. John’s, NAMMU requested an additional statement in Transaction Mail to ensure readers do not assume that business mail is included in the Rate Cap Formula.

bullet

Membership support of this second annual September Rate Case Forum, is a good basis for enhancing the business rate setting model. NAMMU will next propose this Forum be held in March, so that a collaborative preview of proposed rates/specification changes could enable planning by all parties for the subsequent year(s).

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Direct Mail/Direct Marketing is the engine to grow postal business. In several recent interviews, the NAMMU Mail Marketing Council,VAM Council, and Publications Mail Council each tabled their business build initiatives (See DMN direct marketing news – August 2007; Canadian PRINTER – September 2007.) One overriding barrier to growth is the current Admail definition. The NAMMU Mail Marketing Council will work with the Direct Marketing team at Canada Post and give recommendations for change.

bullet

New technology to replace/replenish aging plant infrastructure is a significant investment for Canada Post, and is apparently going to move ahead quickly. The President received assurances at the Canada Post annual meeting, that the suggestion of re-inventing the Joint Technical Committee (JTC) – or something similar – to ensure the best outcome possible for industry and Canada Post, is going to be acted on positively.

 

Transaction Mail 2008+

Moderator: Shirley Neil (Manitoba Hydro) Chairman, Transaction Mail Council
Presenter: Fiona Charlton, Product Manager, Lettermail, and Customer Operation Integration

Click here for Transaction Mail Council key issues:
Click here for complete CPC presentation:

 

Discussion Highlights:

bullet

30g threshold was removed initially to “grow the mail”. Are volumes deteriorating following the weight split? The 30g issue is creating more complexity in trying to isolate >30g mail. A transition statement is required from Canada Post on the specifics of weight component breakdown reporting plans.

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Envelope space is an option for promotion space, rather than additional inserts.

bullet

Canada Post is preparing a multi-year road map (3-5 years) which must have input from knowledgable customers.

bullet

Are all infrastructure improvements necessary? Why not provide meaningful incentives and mailers will relieve CPC of some of this cost burden. We can ship mail electronically to Vancouver, for example. Does it make sense to produce and prepare mail locally? Mailing industry participants agreed the necessity of input to CPC plans, specifically through a revived JTC format.

bullet

How do we deal with inconsistencies in RVU reaction and processes to same issues? Specific instances will be tabled by the Transaction Mail Council with
recommendations for solutions.

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Process/notification of pricing and specification change announcements: According to Canada Post: Approvals are not received until the Spring, pricing for incentives dependant on full letter rate. According to business: this is costing Canada Post customer loyalty, and increasing frustration for business users. The Transaction Mail Council has proposed a spring date for the next Forum, preferring to hear a preview, and at least get some sense as to where Canada Post is heading.

 

Post-meeting follow-through: Fiona Charlton confirmed SERP vendors are aware of the container weight change and the technical specs for Presort were adapted to read
22.7 kg.

 

Direct Mail/Direct Marketing

Due to unavoidable, last minute circumstances, the Mail Marketing Council agreed to postpone its in-depth discussion on Direct Marketing until a later date. With thanks to Dale Bemben for reviewing the Admail pro forma presentation, and responding to several questions. The non-increase to Ad Card pricing caused some concern with the VAM community. Canada Post advised it was taking a margin hit on print/production, postage would be at 2008 levels. Dale also reviewed the potential impact of altering the BRM address and/or postal code provided by CPC.

Click here to read the complete presentation:
Members will be advised of the rescheduled timing for this discussion.

 

Publications/Catalogue Mail

Moderator: Jim Wiseman (Transcontinental – RBW) Chairman, Publications Mail Council
Presenter: Dale Bemben, Product Manager, Publications Mail

Click here for Publications Mail Council Wish List:
Click here for complete CPC presentation:

 

Discussion Highlights:

bullet

Participants agreed that many of the ideas presented by the Publications Mail Council were easily transferable to other types of mail. Discussion focused heavily on removing bureaucracy: audit at source to avoid local entry; use of
customer records for billing purposes, and more. Successful US models are available for review and will form a key agenda item for this Council.

bullet

Dale Bemben advised subsequently that this Council and any other Council that wanted to participate in a further discussion on these types of issues, would need to include proper representation from all functions impacted, along with the product line. The VAM Council and Transaction Mail Council
each declared interest.

bullet

The Publications Mail Council has ongoing, constructive dialogue with Canada Post and is the most successful example to date of developing collaborative opportunities.

 

VAM Council Perspective Moderator and Presenter:

Laura Artibello (Mailennium) Chairman, VAM Council

 

Discussion Highlights:

bullet

Patrick Bartlett, General Manager, MSP/Sales Channel Management, spoke informally to introduce himself, and the new role he is playing with the VAM community. He has had discussions with Kathleen Rowe and Laura Artibello, to familiarize himself with key VAM issues and priorities. Patrick will be based in Toronto.

bullet

A number of items on the VAM Wish List relate to Direct Marketing and business build opportunities. Laura will host a VAM Council session in conjunction with the Direct Marketing review that needs to be rescheduled.


NEXT
Council Chairs will follow through on outstanding issues from their segments and will publish interim reports. The Direct Marketing segment will be rescheduled for this fall and members will be notified of timing. Exit polls once again indicated positive reaction to the format and effectiveness of this forum. Members can offer additional comments to:
executive@nammu.org

Contacts:
Transaction Mail Council seneil@hydro.mb.ca
Mail Marketing Council executive@nammu.org
Publications Mail Council wisemanj@transcontinental.ca
VAM Council laura@mailenniumgroup.com
 

MONDAYJULY 30th, 2007

 

  

INTRODUCING THE FIRST ANNUAL NAMMU ENVIRONMENTAL AWARD

 

NAMMU is pleased to announce recognition of mailing industry commitment to

environmentally friendly practices, processes, technological or material developments, and mail campaigns. We have a shared vision to be responsible stewards of planet Earth. The 2007 Environmental Awards will recognize values, leadership, innovation and results achieved in making mail as environmentally friendly as possible.

              

Showcase your leadership by entering for a NAMMU Environmental Award:

·        Highlight achievements in reducing your ecological footprint

·        Demonstrate good corporate citizenship

·        Impress customers and prospects with your pro-active approach

  

There is no limit to the number of entries per organization. Mail users, agencies,

vendors, developers, and suppliers are all eligible to enter submissions.

 

Learn more and enter one or both categories:

 

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